Accurate Billing, Faster Payments, Stress-Free Practice
About Us
At LifeClaim Medical Bureau, we specialize in efficient, accurate and ethical medical billing services for private medical practices and specialists across South Africa. Our team understands the unique needs of healthcare professionals and works closely with you to manage claims, recover payments, and stay compliant with healthcare regulations.
Our goal is to free up your time and resources so that you can focus on patient care -- while we handle the admin and ensure your practice stays financially healthy.
WHAT WE OFFER
Medical Billing & Coding
We handle ICD-10 coding and billing submissions to all medical schemes with precision and speed.
Claim Management
We track and follow up on claims, reduce rejections, and ensure timely payments.
Patient Co-payment Collections
We contact patients professionally for co-payments and outstanding balances, ensuring smooth communication.
PMB & Benefit Tracking
We assist in managing Prescribed Minimum Benefits (PMB) and advise on benefits used or available.
Monthly Reporting
Transparent and detailed reporting every month to show financial performance and claim statuses
Community
We offer support with medical scheme queries, documentation, and general admin assistance
Frequently Asked Questions
How do I start using your services?
Simply contact us via WhatsApp or the form listed below for a free consultation.
How does your fee structure work?
Fees are calculated as a percentage of payments received. Unlike other providers that charge on turnover, we believe the job is only complete when your money is in your bank account. The agreed percentage is negotiated with you prior to our services commencing.
We are therefore committed to bill accurately and recover fees speedily. “Doctor, if you don’t get paid, we don’t get paid!”
How does LifeClaim collect my data?
LifeClaim takes pride in working in a paperless environment and encourage the electronic submission of all documents. Please use one of the communication platforms below:
>Dropbox
>WhatsApp Images
What if I have queries?
If you have any queries, please do not hesitate to contact us on WhatsApp Business or at [email protected]
Our team is here to assist you and will respond to your queries promptly.
How do you handle patient confidentiality?
We are POPIA compliant and ensure all patient data is handled securely and confidentially at all time.
WhatsApp: 082 648 0087
Email:[email protected]